CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-Drive Mini came with a Y shaped cable, what is this for?

The Y shaped USB cable can be used if your G-Drive Mini is connected to your computer via the USB port but is unable to mount causing a clicking sound every second or so.

This happens when the onboard USB bus is unable to provide enough power to the G-Drive Mini. In these cases, it sometimes helps to use the Y shaped cable to draw more power from a second USB port.

In some rare cases, computers still are unable to provide adequate amount of power to get the external drive to mount. In these cases, an optional power adapter will need to be used. This adapter can be purchased from G-Technology using the following link: http://g-technology.com/Products/Accessories.cfm

 


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 26 Article Created: 08-06-2009 21:50 PMLast Modified: 05-21-2013 07:16 AM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
What is Thunderbolt?
Thunderbolt in an input/output hardware interface, developed by Intel in cooperation with Apple, which allows for external devices to be connected to a computer. Thunderbolt combines PCI Express and DisplayPort, as well as a DC connector for power, in a single connection, passing through a single Thunderbolt cable. You can daisy chain up to 6 peripherals, like storage devices and monitors. You can also connect USB and FireWire devices to the Thunderbolt port, provided that you have the proper adapter, but the speed you will get will still be USB or FireWire speeds, depending on what device you are connecting.  ...
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
How much video can I store on my G-Technology Drive?
It is dependent on the type of video footage you are working with. See the chart below for more information....
About the Web Application File Browser
 The following functionality is available in the File Browser for the Web Application, to view and manage content....
Setting up G-Speed eS Pro for Mac or Windows
  This article contains information on setting up your G-Speed eS Pro on both Mac and Windows....
How to Connect as a Network Drive over Ethernet (Mac OS® & Windows®)
With the G‑CONNECT connected via Ethernet to your home Wi-Fi router you can mount G‑CONNECT as a network attached drive on your network to enjoy your existing Wi-Fi as well as have access to your digital content on the drive....
How do I remove a Studio Series/G-RAID Drive Sled?
 Instructions on how to remove hard drive from drive sled....
Copying Content to G-CONNECT
G-CONNECT can be accessed in several ways. Depending on your needs and location, you can use one or all of the following methods to upload content to your G-CONNECT....
Safely Ejecting Your G-Technology Drive
 How to properly eject your drive before disconnecting or powering off....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...