CompanyLogo
Search Advanced Search
Categories
General Questions (41)
G-CONNECT (53)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE (21)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-MINI (16)
G-RAID (26)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SATA (15)
G-SAFE (19)
G-SPEED (24)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-Drive Mini came with a Y shaped cable, what is this for?

The Y shaped USB cable can be used if your G-Drive Mini is connected to your computer via the USB port but is unable to mount causing a clicking sound every second or so.

This happens when the onboard USB bus is unable to provide enough power to the G-Drive Mini. In these cases, it sometimes helps to use the Y shaped cable to draw more power from a second USB port.

In some rare cases, computers still are unable to provide adequate amount of power to get the external drive to mount. In these cases, an optional power adapter will need to be used. This adapter can be purchased from G-Technology using the following link: http://g-technology.com/Products/Accessories.cfm

 


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 26 Article Created: 08-06-2009 21:50 PMLast Modified: 05-21-2013 07:16 AM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...
How do I view my content with DLNA compatible devices?
You can view your content with DLNA compatible devices and software applications. ...
I moved a lot of files to the trash, but the computer says my disk is full, why?
Simply throwing files or folder to the trash does not delete it from the hard drive. This is done so that one can recover a file or folder that may have been thrown in the trash....
My G-RAID 2 Power Supply is making noise
My power supply is hissing or the power light is blinking....
My G-Safe is running warmer than normal and the fan is not turning on. How do I fix this?
To resolve this issue you can either re-boot the unit or press the......
How much video can I store on my G-Technology Drive?
It is dependent on the type of video footage you are working with. See the chart below for more information....
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
Quick Setup for G-Technology Products
    ...