CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-Drive Mini came with a Y shaped cable, what is this for?

The Y shaped USB cable can be used if your G-Drive Mini is connected to your computer via the USB port but is unable to mount causing a clicking sound every second or so.

This happens when the onboard USB bus is unable to provide enough power to the G-Drive Mini. In these cases, it sometimes helps to use the Y shaped cable to draw more power from a second USB port.

In some rare cases, computers still are unable to provide adequate amount of power to get the external drive to mount. In these cases, an optional power adapter will need to be used. This adapter can be purchased from G-Technology using the following link: http://g-technology.com/Products/Accessories.cfm

 


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 26 Article Created: 08-06-2009 21:50 PMLast Modified: 05-21-2013 07:16 AM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Connecting to G-CONNECT over ethernet using a web browser
To access the G-CONNECT Web Application when the device is connected to your home Wi-Fi network via an Ethernet connection, follow the below steps....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
G-CONNECT Hardware Specifications
Product Features & Diagram The following diagram will help you become familiar with your new G-CONNECT device....
Can I use 3rd party hard drives in my GSafe/GSpeed units?
   ...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Is it okay to leave my external drive turned on all the time?
   ...
How to format your drive for use with both Windows and Mac (FAT 32)
 Follow these steps to format your drive for both Windows and Mac...
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...