CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (29)
Shuttle Series (6)
Evolution Series (40)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (15)
G-SATA (13)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
I'm using copper cables that causes the G-Speed to be inconsistent
If you're using copper cables with your G-Speed and are experiencing inconsistent mounting both G-Technology and ATTO recommend that you switch to Fiber Channel Cables for consistent performance.

Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 21 Article Created: 08-06-2009 21:50 PMLast Modified: 08-06-2009 21:50 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
What is Thunderbolt?
Thunderbolt in an input/output hardware interface, developed by Intel in cooperation with Apple, which allows for external devices to be connected to a computer. Thunderbolt combines PCI Express and DisplayPort, as well as a DC connector for power, in a single connection, passing through a single Thunderbolt cable. You can daisy chain up to 6 peripherals, like storage devices and monitors. You can also connect USB and FireWire devices to the Thunderbolt port, provided that you have the proper adapter, but the speed you will get will still be USB or FireWire speeds, depending on what device you are connecting.  ...
On Windows I can't initialize my G-Technology hard drive. Disk Management says it is a "GPT Protective Partition."
On a Windows system drives show up as a "GPT protective partition" and are unable to be formatted. REASON: G-Technology drives are formatted at the factory for Mac OS.  Changes to the Mac OS in 10.5 and above have caused an incompatibility with Windows OS, requiring the drive to be "cleaned" before being formatted.  The process to "clean" the drive outlined in this article. ...
I cannot login using the web address
Ensure that you are first connected to the G-CONNECT by selecting the device in your Wi-Fi Networks list. You must be connected to the G-CONNECT before you will be able to access the content. ...
I want to use the G-Speed eS with my MacBookPro, What do I need to know?
If you want to take advantage of the RAID functions of the G-Speed eS, you will need to use it on a MacPro (Intel Based Only) with the PCI-e raid controller card that we ship with....
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
What is the proper way to disconnect/unmount my G-Technology drive from my computer?
UNMOUNTING/DISCONNECTING G-Technology drives  A nice feature of many G-Technology drives is the ability to be connected and disconnected while your computer is running. ...
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
What kind of RAM should I use to upgrade the cache on a G-SPEED XL
...
Can I upload content to G-CONNECT from my iOS device?
Due to limitations of the iOS, there is not a user-friendly way to upload content from your iOS device to the G-CONNECT using the G-CONNECT Mobile App. However, there are some iOS apps that support the WebDAV protocol which allows users to access content, edit and upload it to the G-CONNECT. For example, with the Apple Pages app, you can create or edit a document and then “Share” and copy the file to the G-CONNECT using the WebDAV protocol....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...