CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-Technology drive is spinning down after a period of time

This is often due to the operating system putting the drives to sleep. If you do not want the drives to spin down, you will need to turn off the sleep settings in your associated operating system.

MAC OS X Systems
In MAC, go to System Preferences --> Energy Saver --> You will see an option to "Put the hard disk(s) to sleep when possible" Click this box to enable the feature.

Windows XP Systems
Go to Control Panels --> Power Options --> Turn off hard disks. There will be a pull down window where you can specify a specific amount of time the computer can be idle before the hard disks are put to sleep.

NOTE: if you are a non-linear video editor, you may run into problems putting drives to sleep to quickly. We reccomend not putting video drives to sleep.

 


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 2 Article Created: 08-06-2009 21:50 PMLast Modified: 08-01-2013 13:27 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Are there any other ways to access the content on the G-CONNECT with my iOS device?
The G–CONNECT supports a variety of interface protocols that allow you to access, view and play content directly from the G–CONNECT....
How many drives can I chain together using FW800?
  For best performance we recommend a chain of no longer than 5 drives. ...
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...
Safely Ejecting Your G-Technology Drive
 How to properly eject your drive before disconnecting or powering off....
What happens when I pull the Thunderbolt cable out of the host or the G-RAID Studio while the host is still powered on?
  ...
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Quick Setup for G-Technology Products
    ...
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....