Search Advanced Search
General Questions (55)
Studio Series (23)
Evolution Series (40)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-MINI (16)
G-SATA (14)
Advanced Search
Search our FAQ to find resolutions to common issues.
My G-Technology drive is spinning down after a period of time

This is often due to the operating system putting the drives to sleep. If you do not want the drives to spin down, you will need to turn off the sleep settings in your associated operating system.

MAC OS X Systems
In MAC, go to System Preferences --> Energy Saver --> You will see an option to "Put the hard disk(s) to sleep when possible" Click this box to enable the feature.

Windows XP Systems
Go to Control Panels --> Power Options --> Turn off hard disks. There will be a pull down window where you can specify a specific amount of time the computer can be idle before the hard disks are put to sleep.

NOTE: if you are a non-linear video editor, you may run into problems putting drives to sleep to quickly. We reccomend not putting video drives to sleep.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 2 Article Created: 08-06-2009 21:50 PMLast Modified: 08-01-2013 13:27 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Is it ok to stack my G-DRIVEs on top of one another?
The short answer is yes....
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Unable to play home recorded movie's
Most video cameras capture video in specific encoding live AVCHD and may require some processing / editing. ...
Streaming Video on your G-CONNECT
Due to the well-documented complexity in video formatting, there may be unique combinations of encoding, settings and file formats which may not play via the G-CONNECT iPad application....
Why is there a USB Y-Cable?
There are some situations in which a USB port on your computer may be unable to provide enough power to the G-CONNECT....
Formatting and Partitioning the G-CONNECT
The G-CONNECT comes pre-formatted FAT32 for cross functional platforms, Windows OS and Mac OS. G-Technology highly recommends leaving the G-CONNECT as FAT32....
Can I access my G-CONNECT content through iTunes?
Yes you can access your G-CONNECT content through iTunes....
About the Web Application File Browser
 The following functionality is available in the File Browser for the Web Application, to view and manage content....
Admin and Guest Users
 In the Username field, choose whether you will be signing in as Admin or Guest. The Admin user is the owner of the G-CONNECT device....