CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (29)
Shuttle Series (6)
Evolution Series (40)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (15)
G-SATA (13)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
What happens when I pull the Thunderbolt cable out of the host or the G-RAID Studio while the host is still powered on?

By disconnecting the Thunderbolt cable from either the host or the G-RAID Studio will cause an error that the disk was not ejected properly, this will also spin down the drives.  If you do need to disconnect the Thunderbolt cable, G-Technology suggests to safely eject the G-RAID Studio first. Please see the following for safely removing your product.

 


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 187 Article Created: 05-22-2014 17:36 PMLast Modified: 05-22-2014 17:36 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Is Thunderbolt backward compatible with USB and FireWire?
Third party vendors will sell adapters that will allow you to connect USB and FireWire devices to Thunderbolt ports. However, you will still be limited to the performance of their built-in components. For example, a FireWire 800 device still will not be able to transfer data than 800Mbps....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
What is the proper way to disconnect/unmount my G-Technology drive from my computer?
UNMOUNTING/DISCONNECTING G-Technology drives  A nice feature of many G-Technology drives is the ability to be connected and disconnected while your computer is running. ...
Windows Thunderbolt Driver Installation (ASMedia)
How to install Thunderbolt Driver for Windows (ASMedia Driver)...
G-Technology drive power consumption.
  Table for power consumption for your G-Technology drive....
How do I make my G-Technology drive bootable ?
All hard drives can be made bootable if the following is taken in to consideration....
External Hard Drive Encryption for Mac
 Steps to encrypt an external hard drive....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....