CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (29)
Shuttle Series (6)
Evolution Series (40)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (15)
G-SATA (13)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
What happens when I pull the Thunderbolt cable out of the host or the G-RAID Studio while the host is still powered on?

By disconnecting the Thunderbolt cable from either the host or the G-RAID Studio will cause an error that the disk was not ejected properly, this will also spin down the drives.  If you do need to disconnect the Thunderbolt cable, G-Technology suggests to safely eject the G-RAID Studio first. Please see the following for safely removing your product.

 


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 187 Article Created: 05-22-2014 17:36 PMLast Modified: 05-22-2014 17:36 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Replace a Failed Drive Module/Rebuilding RAID 5 for G-SPEED Q
  ...
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
How to Connect as a Network Drive over Ethernet (Mac OS® & Windows®)
With the G‑CONNECT connected via Ethernet to your home Wi-Fi router you can mount G‑CONNECT as a network attached drive on your network to enjoy your existing Wi-Fi as well as have access to your digital content on the drive....
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
Quick Setup for G-Technology Products
    ...
What is the proper way to disconnect/unmount my G-Technology drive from my computer?
UNMOUNTING/DISCONNECTING G-Technology drives  A nice feature of many G-Technology drives is the ability to be connected and disconnected while your computer is running. ...
Quick Setup for G-SPEED Q
  ...