CompanyLogo
Search Advanced Search
Categories
General Questions (41)
G-CONNECT (53)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE (21)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-MINI (16)
G-RAID (26)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SATA (15)
G-SAFE (19)
G-SPEED (24)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
Removing Drives From A Multi-bay Unit

For all multi-bay units with removable hard drive assemblies: To replace an unresponsive hard drive, please remove the drive from the assembly (drive sled or tray) by removing the attaching screws.

Drive Sled Screw Positions By Model

G-SPEED XL / XL PRO


G-SPEED-XL

G-SPEED ES / ES PRO


G-SPEED-ES

Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 165 Article Created: 09-20-2013 16:55 PMLast Modified: 09-23-2013 17:58 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Automatic Software Updates
The G-CONNECT automatic update feature keeps your G-CONNECT up-to-date with the latest software. Follow the steps below to make sure your G-CONNECT is current....
Using RAID Modes
This article contains instructions on how to use G-Technology RAID Configuration Utility....
My drive was working; it powers up but I can’t seem to access it?
 Mac and Windows external drive troubleshooting....
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not   happen or if you are... ...
How much video can I store on my G-Technology Drive?
It is dependent on the type of video footage you are working with. See the chart below for more information....
What is the recommended length of cable I can use with my G-SPEED eS?
We recommend no longer then a 1.5M ( 4.5 feet)  eSATA cable....
I'm using copper cables that causes the G-Speed to be inconsistent
If you're using copper cables with your G-Speed and are experiencing inconsistent mounting both G-Technology and ATTO recommend that you switch to Fiber Channel Cables for consistent performance....
My G-Technology drive does not show up on my Windows computer
Out of the box, all G-Technology drives are formatted for Mac Operating Systems. Depending on whether or not you will be using your G-Technology drive on both Mac/Windows or Windows only, you will need to reformat it for NTFS or ex-FAT. Click to read more....
Fixing performance issues when using the FireWire interface on the Microsoft Windows OS
 If you are running the Microsoft Windows OS and are experiencing slow disk drive performance please follow the steps below to correct the issue: ...
Which RAID Set should I use?
Depending on your requirements, there are 5 different types of RAID configurations available that are outlined in this article....