Search Advanced Search
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-MINI (16)
G-SATA (15)
Advanced Search
Search our FAQ to find resolutions to common issues.
Replace a Failed Drive Module/Rebuilding RAID 5 for G-SPEED Q

Replace a Failed Drive Module/Rebuilding RAID 5 for G-SPEED Q

The internal components of G-SPEED Q continually monitor the health of each of its disk drives. In the event of a drive failure, a visual alarm will appear.

RAID 5: If G-SPEED Q was configured in a protected RAID 5 mode, a drive failure will not result in data loss. However, the array is now in an unprotected state and the failed drive should be replaced as soon as possible to avoid data loss.

RAID 0: If G-SPEED Q is configured as RAID 0, there will be data loss.

Follow the steps below to identify and replace a failed drive.

  1. With the unit powered up, locate the malfunctioning drive by visually inspecting the drive modules. If an amber LED is lit for a drive, that drive has failed.
  2. Remove the failed drive by inserting the provided key into the lock hole, and gently sliding the drive module out of the enclosure. Be careful about which drive you pull out. REMOVING THE WRONG DRIVE WILL RESULT IN THE LOSS OF THE ARRAY AND ALL OF ITS CONTENT.
  3. Replace the failed drive with a new disk module. Secure it in place by pushing in the drive and latching the handle. NOTE: During the 3 year warranty period, contact G-Technology Technical Support for the replacement of a defective drive module.
  4. If G-SPEED Q was setup in RAID 5 mode, the unit will begin rebuilding data on the drive. During this process, all drive LEDs will indicate data access. The rebuild time is approximately 2 hours per TB.
  5. Once the rebuild is complete, G-SPEED Q is back to normal and protecting your valuable data once again.

Helpful tips

You can continue using G-SPEED Q even while the drive volume is being rebuilt. However, it willl run at a slower data rate.

It is good practice to keep at least one spare drive module on hand in case of a disk failure.

This way, you can rebuild your array in hours rather than wait days for a new one to ship.

Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 157 Article Created: 08-02-2013 14:42 PMLast Modified: 08-02-2013 14:42 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How many drives can I chain together using FW800?
  For best performance we recommend a chain of no longer than 5 drives. ...
How do I change the RAID settings on my G-RAID Gen 7 Removable (MAC)?
 Step by step instructions on changing the RAID settings on your Mac....
Quick Setup for G-Technology Products
Streaming Video on your G-CONNECT
Due to the well-documented complexity in video formatting, there may be unique combinations of encoding, settings and file formats which may not play via the G-CONNECT iPad application....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
Is it okay to leave my external drive turned on all the time?
How to set up a RAID 0?
To create a RAID 0 set, open the Disk Utility program. This application is located on your hard drive under Applications/Utilities/Disk Utility....
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
Can I use the G-DRIVE ev as a standalone external hard drive?
Yes. The G-DRIVE ev external hard drive modules provide the flexibility for use with the G-DOCK ev with Thunderbolt or as a standalone external hard drive. The G-DRIVE ev external hard drive feature USB 3.0 for connecting to other computers or workstations and a SATA interface for easy plug-and-play connectivity to the G-DOCK ev with Thunderbolt....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...