CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-DRIVE ev is not recognized on my G-DOCK ev through Disk Utility

My G-DRIVE ev is not recognized on my G-DOCK ev through Disk Utility

If your G-DRIVE ev is not recognized on your G-DOCK ev through Disk Utility, make sure that the plastic SATA end cap is removed from the back of the G-DRIVE ev before plugging the G-DRIVE ev into the G-DOCK ev. If the plastic SATA end cap was removed and the G-DRIVE ev is still not detected through the G-DOCK ev, try plugging the G-DRIVE ev directly into the computer using the provided USB 3.0 cable and see if the G-DRIVE ev will be recognized that way. If the G-DRIVE ev is still not recognized, please refer to the link below for additional trouble shooting steps.

External Drive Troubleshooting - Mac


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 153 Article Created: 07-30-2013 16:46 PMLast Modified: 07-30-2013 16:46 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
Is it okay to leave my external drive turned on all the time?
   ...
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
External Hard Drive Encryption for Mac
 Steps to encrypt an external hard drive....
How do I change the RAID settings on my G-RAID Studio(MAC)?
 Instructions on installing and changing the RAID settings for the G-RAID Studio....
Is the G-SPEED eS compatible with OSX 10.5 / Leopard?
Yes - you will need to download and install the latest drivers listed in this article....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
How do I rebuild the RAID 1 setting if the status is degraded?
  ...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...