CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-DRIVE ev is not recognized on my G-DOCK ev through Disk Utility

My G-DRIVE ev is not recognized on my G-DOCK ev through Disk Utility

If your G-DRIVE ev is not recognized on your G-DOCK ev through Disk Utility, make sure that the plastic SATA end cap is removed from the back of the G-DRIVE ev before plugging the G-DRIVE ev into the G-DOCK ev. If the plastic SATA end cap was removed and the G-DRIVE ev is still not detected through the G-DOCK ev, try plugging the G-DRIVE ev directly into the computer using the provided USB 3.0 cable and see if the G-DRIVE ev will be recognized that way. If the G-DRIVE ev is still not recognized, please refer to the link below for additional trouble shooting steps.

External Drive Troubleshooting - Mac


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 153 Article Created: 07-30-2013 16:46 PMLast Modified: 07-30-2013 16:46 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Quick Setup for G-Technology Products
    ...
G-CONNECT Hardware Specifications
Product Features & Diagram The following diagram will help you become familiar with your new G-CONNECT device....
Admin and Guest Users
 In the Username field, choose whether you will be signing in as Admin or Guest. The Admin user is the owner of the G-CONNECT device....
Setting up and adjusting Time Machine
You use the Time Machine pane of System Preferences to set up automatic backups. If you've already set up Time Machine, you can change to a different backup disk, or adjust other settings....
Is it ok to stack my G-DRIVEs on top of one another?
The short answer is yes....
My G-Technology drive does not show up on my Windows computer
Out of the box, all G-Technology drives are formatted for Mac Operating Systems. Depending on whether or not you will be using your G-Technology drive on both Mac/Windows or Windows only, you will need to reformat it for NTFS or ex-FAT. Click to read more....
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...
My G-Drive is formatted for Mac out of the box. How do I format the drive for use on Windows?
 Windows recognizes the drive as a GPT protected partition......
How to copy files to your G-Technology external hard drive
 Copying files over to the g-technology external hard drive in both Windows and Mac....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...