CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-DRIVE ev is not recognized on my G-DOCK ev through Disk Utility

My G-DRIVE ev is not recognized on my G-DOCK ev through Disk Utility

If your G-DRIVE ev is not recognized on your G-DOCK ev through Disk Utility, make sure that the plastic SATA end cap is removed from the back of the G-DRIVE ev before plugging the G-DRIVE ev into the G-DOCK ev. If the plastic SATA end cap was removed and the G-DRIVE ev is still not detected through the G-DOCK ev, try plugging the G-DRIVE ev directly into the computer using the provided USB 3.0 cable and see if the G-DRIVE ev will be recognized that way. If the G-DRIVE ev is still not recognized, please refer to the link below for additional trouble shooting steps.

External Drive Troubleshooting - Mac


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 153 Article Created: 07-30-2013 16:46 PMLast Modified: 07-30-2013 16:46 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
I can’t access the GUI
 This article contains information for troubleshotting GUI access using your G-SPEED eS....
Using my G-SPEED eS with multiple brand RAID controllers
 It is not recommended to move the G-SPEED eS between RAID controllers of different brands....
What do the indicator lights mean?
Find out what the lights on the front of the G-SPEED Q mean....
Rebuilding your RAID for G-SPEED
This article contains information on how to rebuild your RAID for your G-SPEED....
Installing a RAID controller for your G-SPEED eS
 This article contains information on how tinstall a RAID Controller for your G-SPEED eS....
Setting up G-Speed eS for Mac or Windows
 This article contains information on setting up your G-Speed eS on both Mac and Windows....
My G-RAID did not ship with a Thunderbolt cable, where do I purchase one?
My G-RAID did not ship with a Thunderbolt cable, where do I purchase one? G-Technology recommends you purchase a Thunderbolt cable through the Apple Store....
Admin and Guest Users
 In the Username field, choose whether you will be signing in as Admin or Guest. The Admin user is the owner of the G-CONNECT device....
Can I change the RAID setting for my G-RAID?
     ...
How many drives can I chain together using FW800?
  For best performance we recommend a chain of no longer than 5 drives. ...