Search Advanced Search
General Questions (55)
Studio Series (23)
Evolution Series (40)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-MINI (16)
G-SATA (14)
Advanced Search
Search our FAQ to find resolutions to common issues.
The LED’s on my G-DOCK ev are not illuminating

The LED’s on my G-DOCK ev are not illuminating

To have the full functionality of the LED’s on your G-DOCK ev, please install the G-TECHNOLOGY ASSISTANT located in the link below.

Look for the G-Technology Assistant and install that on your computer. Once installed, you will see a G logo on your Finder Bar. Click on that, then click on Preferences. Click on the button that says Install G-DOCK ev LED Driver. Once installed, the LED’s on the G-DOCK will function properly.

Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 152 Article Created: 07-30-2013 16:42 PMLast Modified: 07-30-2013 16:42 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How to format your drive for use with both Windows and Mac (FAT 32)
 Follow these steps to format your drive for both Windows and Mac...
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
Can I change the RAID setting for my G-RAID?
How can I change the RAID settings on my G-RAID mini?
 Using the G-Technology configurator, you can change the RAID settings to either RAID 0 (Stripe) or RAID 1 (Mirror)....
What does RAID mean?
 RAID stands for Redundant Array of Independent Disks......
How do I change the RAID settings on my G-RAID Gen 7 Removable (MAC)?
 Step by step instructions on changing the RAID settings on your Mac....
Using the RAID function within Mac OS for your G-RAID Thunderbolt
My drive was working; it powers up but I can’t seem to access it?
 Mac and Windows external drive troubleshooting....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Can I use any USB cable with my G-Technology Drive?
 We recommend using only the included USB cable with your drive....