CompanyLogo
Search Advanced Search
Categories
General Questions (41)
G-CONNECT (53)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE (21)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-MINI (16)
G-RAID (26)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SATA (15)
G-SAFE (19)
G-SPEED (24)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
The LED’s on my G-DOCK ev are not illuminating

The LED’s on my G-DOCK ev are not illuminating

To have the full functionality of the LED’s on your G-DOCK ev, please install the G-TECHNOLOGY ASSISTANT located in the link below. http://www.g-technology.com/support/downloads

Look for the G-Technology Assistant and install that on your computer. Once installed, you will see a G logo on your Finder Bar. Click on that, then click on Preferences. Click on the button that says Install G-DOCK ev LED Driver. Once installed, the LED’s on the G-DOCK will function properly.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 152 Article Created: 07-30-2013 16:42 PMLast Modified: 07-30-2013 16:42 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
G-CONNECT System Requirements and Box Contents
The G-CONNECT device has support for the following Operating Systems. The device is ready for use with Apple® Mac OS X® and Microsoft Windows® systems and comes formatted as FAT-32, which is ideal for cross-platform use....
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...
How to copy files to your G-Technology external hard drive
 Copying files over to the g-technology external hard drive in both Windows and Mac....
On Windows I can't initialize my G-Technology hard drive. Disk Management says it is a "GPT Protective Partition."
On a Windows system drives show up as a "GPT protective partition" and are unable to be formatted. REASON: G-Technology drives are formatted at the factory for Mac OS.  Changes to the Mac OS in 10.5 and above have caused an incompatibility with Windows OS, requiring the drive to be "cleaned" before being formatted.  The process to "clean" the drive outlined in this article. ...
My G-Drive is formatted for Mac out of the box. How do I format the drive for use on Windows?
 Windows recognizes the drive as a GPT protected partition......
My G-RAID did not ship with a Thunderbolt cable, where do I purchase one?
My G-RAID did not ship with a Thunderbolt cable, where do I purchase one? G-Technology recommends you purchase a Thunderbolt cable through the Apple Store....
Is it okay to leave my external drive turned on all the time?
   ...