CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My video displays a thumbnail, but it does not play

My video displays a thumbnail, but it does not play

Video playback through your browser is dependent on your specific browser configuration and plugins. You can attempt to play this media or download the file directly to your system.

Depending on the size of your media file, some browsers download the complete video before playback. A full-length movie may take several minutes to load.

For more information and alternative video playback solutions, visit the Playing/Viewing content FAQ.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 130 Article Created: 07-22-2013 17:13 PMLast Modified: 07-22-2013 17:13 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How do I initialize G-RAID?
How to initialize G-RAID on Macintosh or Windows system....
Admin and Guest Users
 In the Username field, choose whether you will be signing in as Admin or Guest. The Admin user is the owner of the G-CONNECT device....
I get "Delayed Write Failed" error when transferring files to/from my G-Technology drive on WinXP
  ...
What is the recommended length of cable I can use with my G-SPEED eS?
We recommend no longer then a 1.5M ( 4.5 feet)  eSATA cable....
I moved a lot of files to the trash, but the computer says my disk is full, why?
Simply throwing files or folder to the trash does not delete it from the hard drive. This is done so that one can recover a file or folder that may have been thrown in the trash....
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
My computer says my drive is less capacity than advertised
Why does my NEW hard drive show less space available than what I bought?...
How much video can I store on my G-Technology Drive?
It is dependent on the type of video footage you are working with. See the chart below for more information....
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
Quick Setup for G-Technology Products
    ...