CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My video displays a thumbnail, but it does not play

My video displays a thumbnail, but it does not play

Video playback through your browser is dependent on your specific browser configuration and plugins. You can attempt to play this media or download the file directly to your system.

Depending on the size of your media file, some browsers download the complete video before playback. A full-length movie may take several minutes to load.

For more information and alternative video playback solutions, visit the Playing/Viewing content FAQ.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 130 Article Created: 07-22-2013 17:13 PMLast Modified: 07-22-2013 17:13 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
LED functionality of the G-RAID Gen 7 Removable
 Table of the LED behavior of the G-RAID Gen7 Removable. ...
Can I use any USB cable with my G-Technology Drive?
 We recommend using only the included USB cable with your drive....
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
My G-Speed eS works with Mac OS X Tiger but not on Leapord
  ...
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
Using the RAID function within Mac OS for your G-RAID Thunderbolt
 ...
Setting up G-CONNECT
To get started, you will need your G-CONNECT, a personal computer with a web browser installed. Please review the System Requirements section to make sure you have a supported operating system and web browser....
Is it okay to leave my external drive turned on all the time?
   ...
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...