CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My video or music files are not playing smoothly

My video or music files are not playing smoothly

Wireless interference will result in a decrease in the range of the device as well as decrease the data throughput over the G-CONNECT WiFi network.

 

Sources of interference that could affect throughput can be any of the following:

  • Wireless senders that operate in the 2.4GHz bandwidth
  • Wireless speakers that operate in the 2.4GHz bandwidth
  • Microwave ovens
  • Analog phones
  • Certain home and office environments such as plaster, wood, synthetic material, glass, bricks and concrete.
  • In a mixed-mode network, when legacy devices are present, there is a 802.11b/802.11g coexistence problem

To minimize the interference between your wireless network and your G-CONNECT adjust wireless barriers or change the placement of your G-CONNECT to create a clearer path.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 129 Article Created: 07-22-2013 17:12 PMLast Modified: 07-22-2013 17:12 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How to Connect to Media Devices
G-CONNECT supports iTunes® sharing and is a DLNA® compatible device. ...
Are there any other ways to access the content on the G-CONNECT with my iOS device?
The G–CONNECT supports a variety of interface protocols that allow you to access, view and play content directly from the G–CONNECT....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Quick Setup for G-Technology Products
    ...
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
My G-RAID did not ship with a Thunderbolt cable, where do I purchase one?
My G-RAID did not ship with a Thunderbolt cable, where do I purchase one? G-Technology recommends you purchase a Thunderbolt cable through the Apple Store....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
How to format your drive for use with both Windows and Mac (FAT 32)
 Follow these steps to format your drive for both Windows and Mac...
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....