CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
Why is there a USB Y-Cable?

Why is there a USB Y-Cable?

There are some situations in which a USB port on your computer may be unable to provide enough power to the G-CONNECT. If your G-CONNECT is experiencing any of the following symptoms:

  • Drive does not appear on the Desktop (Mac) or Computer (Windows)
  • G-CONNECT is making a clicking sound after being connected over USB

 

If either of these occur try connecting both USB plugs into your computer for additional power.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 123 Article Created: 07-22-2013 17:01 PMLast Modified: 07-22-2013 17:01 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Using RAID Modes
This article contains instructions on how to use G-Technology RAID Configuration Utility....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
How can I change the RAID settings on my G-RAID mini?
 Using the G-Technology configurator, you can change the RAID settings to either RAID 0 (Stripe) or RAID 1 (Mirror)....
What is the difference between the G-DRIVE and G-RAID?
   ...
Can I change the RAID setting for my G-RAID?
     ...
What RAID settings does G-RAID ship in?
The G-RAID ships in a RAID 0 (Stripe) configuration allowing for increased performance....
Formatting and Partitioning the G-CONNECT
The G-CONNECT comes pre-formatted FAT32 for cross functional platforms, Windows OS and Mac OS. G-Technology highly recommends leaving the G-CONNECT as FAT32....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
Copying Content to G-CONNECT
G-CONNECT can be accessed in several ways. Depending on your needs and location, you can use one or all of the following methods to upload content to your G-CONNECT....