CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
I can't format my Drive via USB connection on my Mac.I keep getting a spinning beach ball.

There is a known issue with Mac OS X 10.4.6 and 10.4.7 when attempting to format via a USB connection. When clicking "ERASE" in Disk Utility all you get is the spinning beach ball.

Solution: If available, use FireWire instead of USB, otherwise you will need to format using a Mac running OS X 10.4.5 or earlier.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 12 Article Created: 08-06-2009 21:50 PMLast Modified: 07-31-2013 14:13 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Can I use the G-DRIVE ev as a standalone external hard drive?
Yes. The G-DRIVE ev external hard drive modules provide the flexibility for use with the G-DOCK ev with Thunderbolt or as a standalone external hard drive. The G-DRIVE ev external hard drive feature USB 3.0 for connecting to other computers or workstations and a SATA interface for easy plug-and-play connectivity to the G-DOCK ev with Thunderbolt....
I get "Delayed Write Failed" error when transferring files to/from my G-Technology drive on WinXP
  ...
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
Replace a Failed Drive Module/Rebuilding RAID 5 for G-SPEED Q
  ...
My G-Safe is running warmer than normal and the fan is not turning on. How do I fix this?
To resolve this issue you can either re-boot the unit or press the......
G-Technology Power Supply Specifications
    ...
Quick Setup for G-Technology Products
    ...
Safely Ejecting Your G-Technology Drive
 How to properly eject your drive before disconnecting or powering off....
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....