CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (29)
Shuttle Series (6)
Evolution Series (40)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (15)
G-SATA (13)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
I forgot my password, do I need to reset my G-CONNECT?

I forgot my password, do I need to reset my G-CONNECT?

If you have forgotten your password you can use the Password Hint to retrieve your password. This is the password hint that your provided during your G-CONNECT setup. There also may be certain situations in which you may need to reset the G-CONNECT device. In order to reset the device, first make sure the device is turned on. Then push and hold the small round button labeled Wi-Fi for roughly 10 seconds or until the Status LED begins flashing. Once the LED has stopped flashing, restart the device. When you reset your device, the Wireless network SSID name, favorites and preferences will not be saved, however the content that was previously loaded on the G-CONNECT will still be available.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 118 Article Created: 07-22-2013 16:54 PMLast Modified: 07-22-2013 16:54 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
What is the proper way to disconnect/unmount my G-Technology drive from my computer?
UNMOUNTING/DISCONNECTING G-Technology drives  A nice feature of many G-Technology drives is the ability to be connected and disconnected while your computer is running. ...
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
My G-SPEED Sometimes Will Not Mount
In most cases the G-SPEED auto detects the speed of the fibrer channel connection, however sometimes it does not, causing the volume not to mount....
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
How do I remove a Studio Series/G-RAID Drive Sled?
 Instructions on how to remove hard drive from drive sled....
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
Using the RAID function within Mac OS for your G-RAID Thunderbolt
 ...
Can I use this as a home or small office network attached storage (NAS) or shared storage device?
Yes. With its Ethernet connection, you can use G-CONNECT as a NAS device when at home or in a small office to easily share content with others on your network....
On Windows I can't initialize my G-Technology hard drive. Disk Management says it is a "GPT Protective Partition."
On a Windows system drives show up as a "GPT protective partition" and are unable to be formatted. REASON: G-Technology drives are formatted at the factory for Mac OS.  Changes to the Mac OS in 10.5 and above have caused an incompatibility with Windows OS, requiring the drive to be "cleaned" before being formatted.  The process to "clean" the drive outlined in this article. ...
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...