General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
Search our FAQ to find resolutions to common issues.
What is the recommended length of cable I can use with my G-SPEED eS?
Because the G-SPEED eS uses a port multiplier we recommend no longer then a 1.5M ( 4.5 feet) eSATA cable. Using longer cables can result in loss of data or RAID functionality.
Add to Favorites
Article ID: 35
Article Created: 08-06-2009 21:50 PM
Last Modified: 08-06-2009 21:50 PM
How well did this article answer your question?
Most Recently Viewed Articles
How many drives can I chain together using FW800?
For best performance we recommend a chain of no longer than 5 drives. ...
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Formatting NTFS for Windows
This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
I've installed the G-SPEED eS card, installed the drivers but the speed seems to be slow
Once I received the G-SPEED eS unit, I installed the raid controller card that shipped with my unit, installed drivers and restarted my system. When I run a speed test such as AJA's system test application i'm not getting similar speed reading as reported on the product page on G-Tech's website. ...
How to format/reformat your drive for Mac (HFS+)
Follow these steps to format your drive for use on the Mac:...
Quick Setup for G-Technology Products
Can I use my G-CONNECT to do Wireless Time Machine Backups?
Yes, you can use your G-CONNECT to perform Time Machinea Backups. Please click here for more information on Apple Time Machine....
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
How do I know what drive I have data on if both drives show up the same on my desktop?
When utilizing the G-DOCK ev with Thunderbolt in a JBOD configuration, G-Technology recommends that you change the name of the device in the operating system and label each drive independently with the included drive labels....
Knowledge Management Software