General Questions (38)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search our FAQ to find resolutions to common issues.
What is the recommended length of cable I can use with my G-SPEED eS?
Because the G-SPEED eS uses a port multiplier we recommend no longer then a 1.5M ( 4.5 feet) eSATA cable. Using longer cables can result in loss of data or RAID functionality.
Delete from Favorites
Article ID: 35
Article Created: 08-06-2009 21:50 PM
Last Modified: 08-06-2009 21:50 PM
How well did this article answer your question?
Most Recently Viewed Articles
Formatting your drive for both Mac and Windows using ex-FAT
This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
How to format/reformat your drive for Mac (HFS+)
Follow these steps to format your drive for use on the Mac:...
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
Can I use any USB cable with my G-Technology Drive?
We recommend using only the included USB cable with your drive....
Troubleshooting RocketRaid-based G-SPEED Setup Tips
This article contains information on how ot trouble shoot RocketRaid-based G-SPEED Setups....
Admin and Guest Users
In the Username field, choose whether you will be signing in as Admin or Guest. The Admin user is the owner of the G-CONNECT device....
What RAID settings does G-RAID ship in?
The G-RAID ships in a RAID 0 (Stripe) configuration allowing for increased performance....
Can I change the RAID setting for my G-RAID?
On Windows 7/Vista I cannot see my drive in Computer
Knowledge Management Software