CompanyLogo
Search Advanced Search
Categories
General Questions (41)
G-CONNECT (53)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE (21)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-MINI (16)
G-RAID (26)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SATA (15)
G-SAFE (19)
G-SPEED (24)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My G-Drive Mini came with a Y shaped cable, what is this for?

The Y shaped USB cable can be used if your G-Drive Mini is connected to your computer via the USB port but is unable to mount causing a clicking sound every second or so.

This happens when the onboard USB bus is unable to provide enough power to the G-Drive Mini. In these cases, it sometimes helps to use the Y shaped cable to draw more power from a second USB port.

In some rare cases, computers still are unable to provide adequate amount of power to get the external drive to mount. In these cases, an optional power adapter will need to be used. This adapter can be purchased from G-Technology using the following link: http://g-technology.com/Products/Accessories.cfm

 


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 26 Article Created: 08-06-2009 21:50 PMLast Modified: 05-21-2013 07:16 AM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
My G-Drive is formatted for Mac out of the box. How do I format the drive for use on Windows?
 Windows recognizes the drive as a GPT protected partition......
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
What do the activity LED colors mean on my G-DOCK?
There are two Activity LEDs on the front of the G-DOCK unit, with one located next to each drive bay....
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Missing capacity on G-SPEED eS PRO using 3TB drives
To upgrade a G-Technology 2 port mini-SAS card to support the G-SPEED eS PRO 12TB model, please follow the steps in this article.  ...
My G-SPEED Sometimes Will Not Mount
In most cases the G-SPEED auto detects the speed of the fibrer channel connection, however sometimes it does not, causing the volume not to mount....
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
My G-RAID 2 Power Supply is making noise
My power supply is hissing or the power light is blinking....
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not   happen or if you are... ...