General Questions (36)
G-DRIVE ev (6)
G-DRIVE ev PLUS (6)
G-DOCK ev with Thunderbolt (15)
G-DRIVE mini (25)
G-DRIVE mobile (18)
G-DRIVE mobile USB (17)
G-DRIVE slim (17)
G-RAID (legacy) (22)
G-RAID mini (25)
G-RAID Thunderbolt (15)
G-SPEED Q (25)
G-SPEED eS PRO (21)
G-SPEED eS (33)
G-SPEED FC (16)
G-SPEED FC XL (20)
XL 12 (14)
XL 16 (14)
Search our FAQ to find resolutions to common issues.
I'm using copper cables that causes the G-Speed to be inconsistent
If you're using copper cables with your G-Speed and are experiencing inconsistent mounting both G-Technology and ATTO recommend that you switch to Fiber Channel Cables for consistent performance.
Delete from Favorites
Article ID: 21
Article Created: 08-06-2009 21:50 PM
Last Modified: 08-06-2009 21:50 PM
How well did this article answer your question?
Most Recently Viewed Articles
How many TB of storage will I have available using RAID 0/RAID 5 in my G-SPEED Q?
Is it okay to leave my external drive turned on all the time?
Is there a Thunderbolt cable included with the G-DOCK ev with Thunderbolt?
Yes, the Thunderbolt cable is included as well as 2 USB 3.0 cables for the G-DRIVE ev units for using as an external hard drive....
What RAID controller is recommend by G-Technology?
The RAID controller recommended for use with the G-SPEED eS is our High-Performance 4-port card. For more details, view this article....
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
How do I change the RAID settings on my G-RAID mini?
To change the RAID setting on your G-RAID mini you will need the G-RAID mini RAID Configurator. ...
What kind of RAM should I use to upgrade the cache on a G-SPEED XL
I installed Windows XP Service Pack 2 (SP2) on my PC and now my G-RAID (Legacy) is running slowly. What can I do to regain performance?
Playing and Viewing Content
There are a variety of ways to play and View your content. The following methods highlight some of the recommended ways to view your content while travelling, at home, in the office or just on the go....
Knowledge Management Software