Search Advanced Search
General Questions (55)
Studio Series (23)
Evolution Series (40)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-MINI (16)
G-SATA (14)
Advanced Search
Search our FAQ to find resolutions to common issues.
Why won’t my G-DRIVE with Thunderbolt power on?

If your G-DRIVE with Thunderbolt will not power on, make sure that the USB or Thunderbolt cable is properly connected to a computer that is powered on. The G-DRIVE with Thunderbolt will not power on without a USB Cable or Thunderbolt cable with power running through it. Keep in mind that you have to plug your G-DRIVE Thunderbolt directly into a Thunderbolt port on your computer. A Thunderbolt to FW adapters, or Thunderbolt cables plugged into Display Ports will not work and the G-DRIVE with Thunderbolt will not turn on.



Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 200 Article Created: 06-26-2014 19:43 PMLast Modified: 06-26-2014 19:46 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
What does RAID mean?
 RAID stands for Redundant Array of Independent Disks......
Which RAID Set should I use?
Depending on your requirements, there are 5 different types of RAID configurations available that are outlined in this article....
How to set up a RAID 0?
To create a RAID 0 set, open the Disk Utility program. This application is located on your hard drive under Applications/Utilities/Disk Utility....
My video or music files are not playing smoothly
Wireless interference will result in a decrease in the range of the device as well as decrease the data throughput over the G-CONNECT WiFi network....
What happens when I pull the Thunderbolt cable out of the host or the G-SPEED Studio R while the host is still powered on?
My computer says my drive is less capacity than advertised
Why does my NEW hard drive show less space available than what I bought?...
My drive was working; it powers up but I can’t seem to access it?
 Mac and Windows external drive troubleshooting....
G-Technology Power Supply Specifications
How do I initialize G-RAID?
How to initialize G-RAID on Macintosh or Windows system....
How do I make my G-Technology drive bootable ?
All hard drives can be made bootable if the following is taken in to consideration....