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Why won’t my G-DRIVE with Thunderbolt power on?

If your G-DRIVE with Thunderbolt will not power on, make sure that the USB or Thunderbolt cable is properly connected to a computer that is powered on. The G-DRIVE with Thunderbolt will not power on without a USB Cable or Thunderbolt cable with power running through it. Keep in mind that you have to plug your G-DRIVE Thunderbolt directly into a Thunderbolt port on your computer. A Thunderbolt to FW adapters, or Thunderbolt cables plugged into Display Ports will not work and the G-DRIVE with Thunderbolt will not turn on.

 

 


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Article ID: 200 Article Created: 06-26-2014 19:43 PMLast Modified: 06-26-2014 19:46 PM

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