CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
What happens when I pull the Thunderbolt cable out of the host
or the G-SPEED Studio R while the host is still powered on?

By disconnecting the Thunderbolt cable from either the host or the G-SPEED Studio R will cause an error that the disk was not ejected properly, this will also spin down the drives.  If you do need to disconnect the Thunderbolt cable, G-Technology suggests to safely eject the G-SPEED Studio R first. Please see the following for safely removing your product.

 


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 199 Article Created: 05-27-2014 16:42 PMLast Modified: 05-27-2014 17:09 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Unable to play home recorded movie's
Most video cameras capture video in specific encoding live AVCHD and may require some processing / editing. ...
My drive was working; it powers up but I can’t seem to access it?
 Mac and Windows external drive troubleshooting....
Removing Drives From A Multi-bay Unit
This article contains a refrence guide on how to remove hard drives from your multi-bay G-Technology product....
What do the activity LED colors mean on my G-DOCK?
There are two Activity LEDs on the front of the G-DOCK unit, with one located next to each drive bay....
Using the RAID function within Mac OS for your G-RAID Thunderbolt
 ...
What is the difference between G-DRIVE mini and G-RAID mini?
 A G-DRIVE Mini is a single disk product and the G-RAID Mini is a dual disk product...
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not   happen or if you are... ...
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Private and Public Content
Admin and Guest users can access content located on the G-CONNECT device via the File Browser. The device comes with two ways to secure content either by placing them in a Private area or a Public Folder....
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....