Search Advanced Search
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-MINI (16)
G-SATA (15)
Advanced Search
Search our FAQ to find resolutions to common issues.
What happens when I pull the Thunderbolt cable out of the host
or the G-SPEED Studio R while the host is still powered on?

By disconnecting the Thunderbolt cable from either the host or the G-SPEED Studio R will cause an error that the disk was not ejected properly, this will also spin down the drives.  If you do need to disconnect the Thunderbolt cable, G-Technology suggests to safely eject the G-SPEED Studio R first. Please see the following for safely removing your product.


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 199 Article Created: 05-27-2014 16:42 PMLast Modified: 05-27-2014 17:09 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
How to copy files to your G-Technology external hard drive
 Copying files over to the g-technology external hard drive in both Windows and Mac....
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
G-Technology drive power consumption.
  Table for power consumption for your G-Technology drive....
How do I change the RAID settings on my G-RAID Studio(MAC)?
 Instructions on installing and changing the RAID settings for the G-RAID Studio....
Installing a RAID controller for your G-SPEED eS
 This article contains information on how tinstall a RAID Controller for your G-SPEED eS....
Is it okay to leave my external drive turned on all the time?