CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
What happens when I pull the Thunderbolt cable out of the host
or the G-SPEED Studio R while the host is still powered on?

By disconnecting the Thunderbolt cable from either the host or the G-SPEED Studio R will cause an error that the disk was not ejected properly, this will also spin down the drives.  If you do need to disconnect the Thunderbolt cable, G-Technology suggests to safely eject the G-SPEED Studio R first. Please see the following for safely removing your product.

 


Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 199 Article Created: 05-27-2014 16:42 PMLast Modified: 05-27-2014 17:09 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Windows Thunderbolt Driver Installation (Marvell)
How to install Thunderbolt Driver for Windows (Marvell Driver)...
My G-Safe is running warmer than normal and the fan is not turning on. How do I fix this?
To resolve this issue you can either re-boot the unit or press the......
How to set up a RAID 1?
To create a RAID 1 set, open the Disk Utility program. This application is located on your hard drive...
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
What RAID controller is recommend by G-Technology?
 The RAID controller recommended for use with the G-SPEED eS is our High-Performance 4-port card. For more details, view this article....
What are the advantages of Thunderbolt over FireWire, USB and eSATA?
Besides the overall performance 10Gbps, Thunderbolt supports power, data, audio and video so you can use one port to connect many of your peripherals....
Is Thunderbolt backward compatible with USB and FireWire?
Third party vendors will sell adapters that will allow you to connect USB and FireWire devices to Thunderbolt ports. However, you will still be limited to the performance of their built-in components. For example, a FireWire 800 device still will not be able to transfer data than 800Mbps....
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
On Windows 7/Vista I cannot see my drive in Computer
  ...