General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
Search our FAQ to find resolutions to common issues.
How do I know which hard drive has failed in JBOD?
You will have to pull each drive out individually to see which one mounts and which one does not.
Add to Favorites
Article ID: 191
Article Created: 05-22-2014 17:42 PM
Last Modified: 05-22-2014 17:42 PM
How well did this article answer your question?
Most Recently Viewed Articles
Removing Drives From A Multi-bay Unit
This article contains a refrence guide on how to remove hard drives from your multi-bay G-Technology product....
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software....
How to copy files to your G-Technology external hard drive
Copying files over to the g-technology external hard drive in both Windows and Mac....
The G-CONNECT device is not listed under Wireless Networks on my PC / Mac
Ensure that the G-CONNECT is powered on, and that you are within a sensible range of the G-CONNECT device. ...
My video displays a thumbnail, but it does not play
Video playback through your browser is dependent on your specific browser configuration and plugins....
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...
What do the indicator lights mean?
Find out what the lights on the front of the G-SPEED Q mean....
Adding files through the Web Application
You may upload files directly to the device by using the G-CONNECT Web Application Upload feature. ...
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
Is there a Thunderbolt cable included with the G-DOCK ev with Thunderbolt?
Yes, the Thunderbolt cable is included as well as 2 USB 3.0 cables for the G-DRIVE ev units for using as an external hard drive....
Knowledge Management Software