Search Advanced Search
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-MINI (16)
G-SATA (15)
Advanced Search
Search our FAQ to find resolutions to common issues.
Why is there a flashing red light on my G-RAID Mini?

There will be a flashing red light on your G-RAID Mini when you first plug in your G-RAID Mini as part of its initialization process. After a few seconds, the flashing red light should turn into a white light and the drive will mount.

If your drive is in RAID 1 and you are getting a flashing red light that does not stop and the drive still mounts, we recommend that you backup your data immediately as this means that one of the two drives in the enclosure is defective. Once you have your data backed up, please refer to the link below so that we can verify warranty and create an RMA.

Warranty Returns (RMA)

If the flashing red light does not stop, it would mean that there is an issue with either one or both internal hard drives, or the controller board inside the enclosure. If that is the case, we would recommend that you create an RMA online to verify warranty and we get that drive replaced under warranty. To verify warranty and create an RMA, please refer to the link below.

Warranty Returns (RMA)

Print  Email  Save  Notify Me  Delete from Favorites 
Article ID: 177 Article Created: 05-07-2014 13:54 PMLast Modified: 05-07-2014 14:20 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
What is the difference between the G-DRIVE and G-RAID?
Formatting NTFS for Windows
 This article contains information on how to format your G-Technology Hard Drive in NTFS for use with Windows....
How to Use Disk Utility to Create a RAID 1 (Mirrored) Array
 How to Use Disk Utility to Create a RAID 1 (Mirrored) Array...
I have an exFAT formatted drive, why can I not find it on my Windows XP computer?
Can I use any USB cable with my G-Technology Drive?
 We recommend using only the included USB cable with your drive....
How do I change the RAID settings on my G-SPEED Studio R?
 Step by step instructions on how to change the RAID settings....
What happens when I pull the Thunderbolt cable out of the host or the G-SPEED Studio R while the host is still powered on?
My G-Drive Mini came with a Y shaped cable, what is this for?
The Y shaped USB cable is used to supply additional power when connecting USB. ...
Adding files through the Web Application
You may upload files directly to the device by using the G-CONNECT Web Application Upload feature. ...