CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
I forgot my G-CONNECT Wireless Network Password

I forgot my G-CONNECT Wireless Network Password

There may be certain situations in which you need to reset* the G-CONNECT device. Typically, this happens when you misplace or lose your Wireless Network SSID password.


To reset the device, please follow the steps below:

  1. Power on the device and wait for the Status LED to stop flashing.
  2. Press and hold the small round button labeled Wi-Fi found on the back of the
    G-CONNECT for 10 seconds or until the Status LED begins to rapidly flash. Once the lights begin to flash, you can release the Wi-Fi button.
  3. The reset process can take up to 2 minutes. Please do not power off the device while the reset is occurring.
  4. The G-CONNECT will either power off or the lights will stop flashing. This indicates the process is complete.
  5. You are now ready to run through the Web Application Setup process and reconfigure your G-CONNECT.

* When you reset your device, certain information that had been entered during setup will not be saved (e.g. your Wireless network SSID and password). You will need to run through the Web Application Setup process again. Any saved Favorites and all Preference Settings will not remain 'saved', however, all your content will still be available.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 135 Article Created: 07-22-2013 17:24 PMLast Modified: 07-22-2013 17:24 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...
G-Technology drive power consumption.
  Table for power consumption for your G-Technology drive....
How do I change the RAID settings on my G-SPEED Studio R?
 Step by step instructions on how to change the RAID settings....
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
External Hard Drive Encryption for Mac
 Steps to encrypt an external hard drive....
External Hard Drive Encryption For Windows using BitLocker
 Steps to encrypt an external hard drive....
Quick Setup for G-Technology Products
    ...
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
What does RAID mean?
 RAID stands for Redundant Array of Independent Disks......