CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (29)
Shuttle Series (6)
Evolution Series (40)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (15)
G-SATA (13)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
My video or music files are not playing smoothly

My video or music files are not playing smoothly

Wireless interference will result in a decrease in the range of the device as well as decrease the data throughput over the G-CONNECT WiFi network.

 

Sources of interference that could affect throughput can be any of the following:

  • Wireless senders that operate in the 2.4GHz bandwidth
  • Wireless speakers that operate in the 2.4GHz bandwidth
  • Microwave ovens
  • Analog phones
  • Certain home and office environments such as plaster, wood, synthetic material, glass, bricks and concrete.
  • In a mixed-mode network, when legacy devices are present, there is a 802.11b/802.11g coexistence problem

To minimize the interference between your wireless network and your G-CONNECT adjust wireless barriers or change the placement of your G-CONNECT to create a clearer path.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 129 Article Created: 07-22-2013 17:12 PMLast Modified: 07-22-2013 17:12 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Playing and Viewing Content
There are a variety of ways to play and View your content. The following methods highlight some of the recommended ways to view your content while travelling, at home, in the office or just on the go....
Setting up G-Speed eS Pro for Mac or Windows
  This article contains information on setting up your G-Speed eS Pro on both Mac and Windows....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Is the G-SPEED eS compatible with OSX 10.5 / Leopard?
Yes - you will need to download and install the latest drivers listed in this article....
Why won’t my G-DRIVE with Thunderbolt power on?
If your G-DRIVE with Thunderbolt will not power on, make sure that the USB or Thunderbolt cable is properly connected to a computer that is powered on....
My G-Technology drive does not show up on my Windows computer
Out of the box, all G-Technology drives are formatted for Mac Operating Systems. Depending on whether or not you will be using your G-Technology drive on both Mac/Windows or Windows only, you will need to reformat it for NTFS or ex-FAT. Click to read more....
What does RAID mean?
 RAID stands for Redundant Array of Independent Disks......
Automatic Software Updates
The G-CONNECT automatic update feature keeps your G-CONNECT up-to-date with the latest software. Follow the steps below to make sure your G-CONNECT is current....
I recreated my raid using the web GUI but I don't see my hard drive on the desktop
  ...
What OS is compatible for G-SPEED Studio?
  ...