Why is there a USB Y-Cable?
There are some situations in which a USB port on your computer may be unable to provide enough power to the G-CONNECT. If your G-CONNECT is experiencing any of the following symptoms:
- Drive does not appear on the Desktop (Mac) or Computer (Windows)
- G-CONNECT is making a clicking sound after being connected over USB
If either of these occur try connecting both USB plugs into your computer for additional power.