CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
Why is there a USB Y-Cable?

Why is there a USB Y-Cable?

There are some situations in which a USB port on your computer may be unable to provide enough power to the G-CONNECT. If your G-CONNECT is experiencing any of the following symptoms:

  • Drive does not appear on the Desktop (Mac) or Computer (Windows)
  • G-CONNECT is making a clicking sound after being connected over USB

 

If either of these occur try connecting both USB plugs into your computer for additional power.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 123 Article Created: 07-22-2013 17:01 PMLast Modified: 07-22-2013 17:01 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
How to find the g-technology drive on your computer
How to find the g-technology drive on Windows and Mac computers. ...
How to copy files to your G-Technology external hard drive
 Copying files over to the g-technology external hard drive in both Windows and Mac....
Safely Ejecting Your G-Technology Drive
 How to properly eject your drive before disconnecting or powering off....
External Hard Drive Encryption for Mac
 Steps to encrypt an external hard drive....
LED functionality of the G-RAID Studio
 Table of the LED behavior of the G-RAID Studio...
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
How do I perform a RAID rebuild?
 Instructions on how to perform a RAID rebuild for your G-SPEED Studio R....
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac...
Quick Setup for G-Technology Products
    ...
How many TB of storage will I have available using RAID 0/RAID 5 in my G-SPEED Q?
   ...