CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
I can't format my Drive via USB connection on my Mac.I keep getting a spinning beach ball.

There is a known issue with Mac OS X 10.4.6 and 10.4.7 when attempting to format via a USB connection. When clicking "ERASE" in Disk Utility all you get is the spinning beach ball.

Solution: If available, use FireWire instead of USB, otherwise you will need to format using a Mac running OS X 10.4.5 or earlier.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 12 Article Created: 08-06-2009 21:50 PMLast Modified: 07-31-2013 14:13 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
My G-RAID 2 Power Supply is making noise
My power supply is hissing or the power light is blinking....
My G-SPEED Sometimes Will Not Mount
In most cases the G-SPEED auto detects the speed of the fibrer channel connection, however sometimes it does not, causing the volume not to mount....
My G-DRIVE ev is not recognized on my G-DOCK ev through Disk Utility
 This article contains information on how to troubleshoot your G-DOCK ev....
Quick Setup for G-Technology Products
    ...
G-CONNECT Hardware Specifications
Product Features & Diagram The following diagram will help you become familiar with your new G-CONNECT device....
Admin and Guest Users
 In the Username field, choose whether you will be signing in as Admin or Guest. The Admin user is the owner of the G-CONNECT device....
Setting up and adjusting Time Machine
You use the Time Machine pane of System Preferences to set up automatic backups. If you've already set up Time Machine, you can change to a different backup disk, or adjust other settings....
Is it ok to stack my G-DRIVEs on top of one another?
The short answer is yes....
My G-Technology drive does not show up on my Windows computer
Out of the box, all G-Technology drives are formatted for Mac Operating Systems. Depending on whether or not you will be using your G-Technology drive on both Mac/Windows or Windows only, you will need to reformat it for NTFS or ex-FAT. Click to read more....
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.  ...