CompanyLogo
Search Advanced Search
Categories
General Questions (55)
Studio Series (23)
Evolution Series (28)
G-DRIVE Family (42)
G-RAID Family (52)
G-SPEED/G-SAFE Family (53)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
I forgot my password, do I need to reset my G-CONNECT?

I forgot my password, do I need to reset my G-CONNECT?

If you have forgotten your password you can use the Password Hint to retrieve your password. This is the password hint that your provided during your G-CONNECT setup. There also may be certain situations in which you may need to reset the G-CONNECT device. In order to reset the device, first make sure the device is turned on. Then push and hold the small round button labeled Wi-Fi for roughly 10 seconds or until the Status LED begins flashing. Once the LED has stopped flashing, restart the device. When you reset your device, the Wireless network SSID name, favorites and preferences will not be saved, however the content that was previously loaded on the G-CONNECT will still be available.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 118 Article Created: 07-22-2013 16:54 PMLast Modified: 07-22-2013 16:54 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Admin and Guest Users
 In the Username field, choose whether you will be signing in as Admin or Guest. The Admin user is the owner of the G-CONNECT device....
I forgot my G-CONNECT Wireless Network Password
There may be certain situations in which you need to reset* the G-CONNECT device. Typically, this happens when you misplace or lose your Wireless Network SSID password....
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
 Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac....
Quick Setup for G-Technology Products
    ...
How do I change the RAID settings on my G-RAID Studio(Windows)?
 Step by step instructions on changing the RAID settings on my G-RAID Studio for Windows....
Install the Highpoint RocketRAID Controller
This article contains information on how to install the Highpoint RocketRAID Controller for your G-SPEED eS Pro....
External Hard Drive Encryption for Mac
 Steps to encrypt an external hard drive....
How to format/reformat your drive for Mac (HFS+)
 Follow these steps to format your drive for use on the Mac:...
Can I use any USB cable with my G-Technology Drive?
 We recommend using only the included USB cable with your drive....
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows. ...