CompanyLogo
Search Advanced Search
Categories
General Questions (53)
Studio Series (20)
Evolution Series (27)
G-DRIVE Family (41)
G-RAID Family (51)
G-SPEED/G-SAFE Family (52)
G-CONNECT (53)
G-MINI (16)
G-SATA (15)
Search
Advanced Search
FAQs
Search our FAQ to find resolutions to common issues.
I forgot my password, do I need to reset my G-CONNECT?

I forgot my password, do I need to reset my G-CONNECT?

If you have forgotten your password you can use the Password Hint to retrieve your password. This is the password hint that your provided during your G-CONNECT setup. There also may be certain situations in which you may need to reset the G-CONNECT device. In order to reset the device, first make sure the device is turned on. Then push and hold the small round button labeled Wi-Fi for roughly 10 seconds or until the Status LED begins flashing. Once the LED has stopped flashing, restart the device. When you reset your device, the Wireless network SSID name, favorites and preferences will not be saved, however the content that was previously loaded on the G-CONNECT will still be available.


Print  Email  Save  Notify Me  Add to Favorites 
Article ID: 118 Article Created: 07-22-2013 16:54 PMLast Modified: 07-22-2013 16:54 PM

How well did this article answer your question? 100% 75% 50% 25% 0%

Most Recently Viewed Articles
Can I use any USB cable with my G-Technology Drive?
 We recommend using only the included USB cable with your drive....
I want to use my G-Technology drive on BOTH Mac and Windows
All G-Technology drives are formatted for Mac Operating System. To use these drives on both Windows and Mac platforms, you have two options....
How do I initialize G-RAID?
How to initialize G-RAID on Macintosh or Windows system....
How to Connect in USB Mode
First if you have already powered on the device, you will need to power it off by pressing the power button found on the device until the LED's begin flashing. When the LED's turn off, it is safe to disconnect the power adapter. Plug the two identical ends of the Y-Cable into your personal computer and the third into your G-CONNECT....
How much video can I store on my G-Technology Drive?
It is dependent on the type of video footage you are working with. See the chart below for more information....
Quick Setup for G-Technology Products
    ...
Formatting your drive for both Mac and Windows using ex-FAT
 This article contains information how to format your G-Technology hard drive for use with both Windows and Mac using the ex-FAT format....
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows....
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not   happen or if you are... ...
Replace a Failed Drive Module/Rebuilding RAID 5 for G-SPEED Q
  ...