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Articles in G-SPEED
Difficulties transferring files 30GB or greater with the G-DRIVE and G-SPEED
G-Technology places a high value on the quality of our products and we want our customers to always expect that our products meet your expectations. Recently, it has come to our attention
My G-SPEED Sometimes Will Not Mount
In most cases the G-SPEED auto detects the speed of the fibrer channel connection, however sometimes it does not, causing the volume not to mount.
I'm using copper cables that causes the G-Speed to be inconsistent
If you're using copper cables with your G-Speed and are experiencing inconsistent mounting both G-Technology and ATTO recommend that you switch to Fiber Channel Cables for consistent performance.
How much video can I store on my G-Technology Drive?
It is dependent on the type of video footage you are working with. See the chart below for more information.
How do I restore the look of my drive icon after I've formatted my G-Technology drive on the Mac?
Follow these instructions to restore the look of your G-Technology drive icons after formatting on Mac.
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not happen or if you are...
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software.
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.
Is it okay to leave my external drive turned on all the time?
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