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Articles in XL 12
How do I setup my drive for use as a Time Machine backup?
In most cases when a new drive is connected to the system Time Machine will prompt you for the setup. If this does not happen or if you are...
How do I setup my G-Technology drive for use with Time Machine?
G-Technology drives are designed to be compatible with the Apple Time Machine software.
External Drive Troubleshooting - Mac
Basic steps for troubleshooting your G-Technology external drive on the Mac
What brand of Hard Drive is inside my G-Technology drive?
G-Technology is exclusively using HGST brand hard drives in all products.
Is it okay to leave my external drive turned on all the time?
Can I use 3rd party hard drives in my GSafe/GSpeed units?
Drive is not recognized in Windows
What to do if your external g-technology drive is not recognized by Windows.
External Drive Troubleshooting - Windows
Basic External Drive Troubleshooting steps for Windows.
How to format/reformat your drive for Mac (HFS+)
Follow these steps to format your drive for use on the Mac:
How to format your drive for use with both Windows and Mac (FAT 32)
Follow these steps to format your drive for both Windows and Mac
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